Customer Care

5-Star Service

At Lioncourt Homes we are proud of our quality reputation and excellent customer service but inevitably, on occasion, problems can occur. If you have an issue or are unhappy about any part of our service, we want to know so that we can put it right and use your feedback to continuously improve.

Our aim is to deal with your issue as quickly and efficiently as possible. We have a dedicated customer care team who are fully trained to assist with any queries you may have regarding your new home.

Below is all the necessary information you need to contact a member of our team:

Customer Care
Monday to Friday from 9:00am to 5:30pm
0333 011 0610, option 3
[email protected]

In the event of an emergency outside of our working hours (loss of power, water or heating) please refer to your emergency contact list located within your welcome pack and on the inside of your boiler cupboard door.

Lioncourt Homes Ltd
3 Apex Park
Wainwright Road